Provisioning Specialist in Christchurch

Posted:
Location
Christchurch, Canterbury
Job category
Customer Service & Call Center
Job type
temporary
Salary
NZ$ 20.50 - NZ$ 21.40 per hour, NZ$20.50 - NZ$21.40 per hour + 8% holiday pay
Reference number
90M0404821_1613689282
Contact
Myrrh Belmi, Skout Solutions
Phone
00 00
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Job description

Ventia has an opportunity for a Contact/Call Centre Representatives to join our Christchurch National Contact Centre team to work together with our valued telecommunication clients.

ABOUT THE ROLE

These roles utilise a wide skill set including field work allocation and management, Client Service Calls, general administration, queries, and support tasks.

We offer full training, a wide variety of work and career development opportunities across our business. Our team environment is supportive, positive, and professional.

SKILLS

  • A professional warm friendly telephone manner with the ability to speak with clarity and confidence
  • Strong problem solving and decision making ability
  • Able to interpret and present written information, demonstrate fluent written and verbal English
  • Excellent customer service skills with the client, team members and external customers

QUALIFICATIONS AND EXPERIENCE

  • Telecommunication or Contact centre work experience preferred
  • Proficient in a MS windows environment including Outlook, Excel, Word and PowerPoint
  • Knowledge of client and in-house systems desirable.

Skills

customer service, call centre, christchurch

benefits

8% holiday pay

Apply now