Provisioning Specialist in Christchurch

Posted:
Location
Christchurch, Canterbury
Job category
Customer Service & Call Center
Job type
temporary
Salary
NZ$ 20.50 - NZ$ 21.50 per hour, NZ$20.50 - NZ$21.50 per hour + 8% holiday pay
Reference number
90M0404821_1581647953
Contact
Tennille Bramwell, Skout Solutions
Phone
00 00
Apply now
Apply with

Job description

Broadspectrum have a number of opportunities for Contact/Call Centre Representatives to join our Christchurch National Contact Centre team to work together with our valued telecommunication clients.

ABOUT THE ROLE

These roles utilise a wide skill set including field work allocation and management, Client Service Calls, general administration, queries, and support tasks.

We offer full training, a wide variety of work and career development opportunities across our business.

Our team environment is supportive, positive, and professional. These positions are for the afternoon shift, Wednesday to Sunday from 2pm till 11pm.

SKILLS

  • A professional warm friendly telephone manner with the ability to speak with clarity and confidence
  • Strong problem solving and decision making ability
  • Able to interpret and present written information, demonstrate fluent written and verbal English
  • Excellent customer service skills with the client, team members and external customers

QUALIFICATIONS AND EXPERIENCE

  • 5 years previous work experience preferred (does not have to be telecommunication or contact centre related)
  • Proficient in a MS windows environment including Outlook, Excel, Word and PowerPoint
  • Knowledge of client and in-house systems desirable.

Skills

customer service, call centre, christchurch

benefits

8% holiday pay

Apply now